Privacy Policy

Last Updated: 15th October 2023

Welcome to Wellco Healthcare Services Ltd's WhatsApp Business Marketing Automation Platform. Protecting your privacy is important to us, and we are committed to safeguarding your personal information. By using our Platform, you consent to our data practices, as outlined in this Privacy Policy.

1. Information We Collect

1.1. Information You Provide: When you register an account or use our Platform, we may collect personal information, including but not limited to your name, email address, phone number, and company details.

1.2. Messages and Content: We collect and store the messages, notifications, and content you send and receive through the Platform.

1.3. Usage Information: We may collect information about how you use the Platform, including your interactions, features used, and the duration of your sessions.

2. How We Use Your Information

We use your information for the following purposes:

a. To provide and maintain our Platform and services. b. To communicate with you and respond to your inquiries. c. To personalize your experience and improve our services. d. To send you updates, marketing communications, and service-related announcements. e. To comply with legal obligations and resolve disputes.

3. Data Security

We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not share your personal information with third parties except in the following cases:

a. With your consent. b. To comply with legal obligations or protect our rights. c. To third-party service providers assisting with Platform functionality. d. In the event of a business merger, acquisition, or sale of assets.

5. Data Retention

We will retain your personal information as long as necessary for the purposes outlined in this Privacy Policy or as required by law. You may request the deletion of your data by contacting us.

6. Your Rights

You have the following rights regarding your personal information:

a. The right to access and obtain a copy of your personal data. b. The right to rectify inaccurate or incomplete data. c. The right to erase your data under certain circumstances. d. The right to restrict or object to the processing of your data. e. The right to data portability.

7. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes to our data practices. We will notify you of such changes, and your continued use of the Platform after such notification constitutes acceptance of the revised policy.

8. Contact Information

If you have any questions, concerns, or requests related to your data or this Privacy Policy, please contact us at info@wellco.app.